🇬🇧 English Version
Cancellations & Gift Vouchers: Deposits: All cash/credit deposits are strictly non-refundable. Gift Vouchers: If a booking is made via Gift Voucher, a fee of IDR 100,000 will be deducted from the voucher balance for any No-Show or Rescheduling request. Lateness Policy: Incense & Candle: Guests >5 mins late will be refused entry and rescheduled to a new session. Painting: Late arrivals may join but must finish at the original scheduled time. Rescheduling: Rescheduling will result in 50% deposit fee. Alcohol & Conduct: Alcohol is for 21+ only. BYOB is permitted only for Paint & Sip events. We reserve the right to refuse service to anyone disruptive or intoxicated. Liability & Property: Personal Property: We are not liable for paint/wax damage to clothing or belongings. Studio Damage: Any damage to easels, brushes, molds, or furniture across all workshops will incur a repair/replacement fee on your final invoice. Artistic Outcome: Fees are for instruction and experience; we do not offer refunds based on dissatisfaction with your final artistic result. Group Bookings: Groups of 5+ must confirm final numbers 48 hours in advance. You will be charged for the confirmed number regardless of late drop-outs. Force Majeure: We are not liable for cancellations due to power outages, natural disasters, or local ceremonies. In such cases, a studio credit will be issued.